Dell ProSupport Plus - Extended Warranty (Upgrade) - 5 Year - Warranty - 10 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Electronic and Physical
Maximum support with minimal customer effort
ProSupport Plus, Dell's most complete support service for PCs and tablets, offers maximum support with minimal customer effort. It is the only available premium service for PCs and tablets that automates support to prevent issues before they occur and quickly resolve issues when needed.
ProSupport Plus combines all the essential support needs into one support service, reducing downtime for end users, increasing productivity for IT and protecting valuable assets and data.
ProSupport Plus includes:
24x7 priority access to hardware and software experts
Same or next business day onsite repair after remote diagnosis
Proactive monitoring, automated issue detection, failure prevention, notifications and case creation enabled by SupportAssist
Power to manage all your asset alerts from a single portal with TechDirect or use tools you already have like Microsoft SCOM, Remedy, KACE and OpenManage Essentials
Repair for accidental damages caused by surges, drops or spills
Keeping a hard drive after replacement to ensure data security
A dedicated Technology Service Manager as your single point of contact for issue resolution and monthly reporting.
Let Dell help you proactively monitor your PCs and tablets to keep them optimized and running at peak performance with ProSupport Plus.
Features
Offers extensive protection against the unexpected repair/replacement costs
Phone Support service included to resolve your problems
538HHA
Fiche technique
Manufacturer
Dell Technologies
Manufacturer Part Number
818-6842
Manufacturer Website Address
http://www1.ca.dell.com
Brand Name
Dell
Product Type
Warranty
Service Name
ProSupport Plus - Extended Warranty (Upgrade)
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Provided Support
Accidental Damage Protection Email Support Parts Replacement Phone Support Remote Diagnosis Repair Reporting Software Support Web Knowledge Base Access Web Support