Delivery

Delivery Information

At BoxAndBuy.ca, we aim to make your shopping experience seamless from click to doorstep. Below you’ll find all the important details about our delivery process, times, and options.

1. Delivery Timeframes

• Standard Delivery: 5–9 business days
• Express Delivery: 3–5 business days
• Next-Day Delivery: 1–2 business days (available in select areas)

All orders are processed within 24–48 hours. Delivery times begin after order processing.

2. Delivery Charges

• Orders over $50 – Free Standard Shipping
• Orders under $50 – Flat rate of $5.99
• Express Shipping – $9.99
• Next-Day Shipping – $19.99

3. Delivery Partners

We work with reliable logistics partners including FedEx, USPS, UPS, and DHL to ensure timely delivery of your orders.

4. Order Tracking

Once your order ships, you’ll receive an email with a tracking number. You can monitor your delivery status via our website or directly through the courier's tracking page.

5. Delivery Limitations

• We do not ship to P.O. Boxes.
• Delivery services may be limited in remote or restricted zones.
• Special items (e.g., large electronics or hazardous materials) may have unique delivery timelines.

6. Missed Deliveries

If no one is available to receive the package, our carrier will either re-attempt delivery or provide pickup instructions. Unclaimed packages may be returned and subject to additional shipping fees.

7. Questions or Help?

If you have any concerns about your order’s delivery, feel free to contact our support team:

• Email: [email protected]
• Phone: 1-713-731-5124
• Hours: Monday to Friday, 9 AM – 5 PM EST

Your satisfaction is our mission. Thank you for choosing BoxAndBuy.com!