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Shipping

Shipping Policy

Welcome to BoxAndBuy.com! We are committed to delivering your orders accurately, securely, and on time. Below is our shipping policy to help you understand how we handle and ship your orders.

1. General Information

  • Processing Time: Orders are processed within 24–48 hours. Orders placed on weekends or public holidays will be processed on the next business day.
  • Business Days: Monday through Friday, excluding public holidays.

2. Shipping Methods and Costs

  • Standard Shipping: Delivered within 5–9 business days. Free for orders over $50. A flat rate of $5.99 applies to orders under $50.
  • Express Shipping: Delivered within 3–5 business days. Costs $9.99 per order.
  • Next Day Shipping: Delivered within 2 business days. Costs $19.99 per order.

3. International Shipping

  • We ship internationally to select countries.
  • Shipping costs are calculated at checkout based on destination and package weight.
  • International customers are responsible for customs duties, taxes, and related fees.

4. Tracking Your Order

Once your order ships, you will receive an email with tracking information. You can track your order through our website or the shipping carrier’s platform.

5. Shipping Restrictions

  • We do not ship to P.O. Boxes.
  • Some products may be subject to shipping restrictions based on size, destination, or regulations.

6. Missed or Refused Deliveries

  • If you are unavailable at the time of delivery, the carrier may leave instructions for redelivery or local pickup.
  • If an order is refused or returned due to an incorrect address, additional shipping fees may apply.

7. Damaged or Lost Packages

If your package arrives damaged or appears lost, please contact us within 5 days of the delivery date. We will promptly investigate and resolve the issue.

8. Changes to Orders

If you need to change your order after placing it, contact our customer service team as soon as possible. We will do our best to accommodate changes based on your order’s processing status.

9. Contact Us

For any shipping-related questions, we’re here to help:

Thank you for choosing BoxAndBuy. We appreciate your business!